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Provides real-time monitoring of client activities, allowing you to provide superior customer support.
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Support for diverse workflows, including dynamic patient report configurations and versatile report delivery options in a HIPAA-compliant environment.Advanced, unequaled configurability allows real-time monitoring of outreach activities.With a multitude of configurable features, Orchard Outreach puts you in control of your system and enhances your ability to provide superior outreach support. Orchard Outreach is designed for laboratories performing outreach for multiple customers across multiple lab settings-serving as a laboratory integration solution and results repository. Proactive Outreach Tools Promote Client Satisfaction Test or Order Choice Utilization Reports.Advanced data mining capabilities allow users to track specific client trends and provide exceptional client support. The centralized SQL data repository provides expanded support for structured data. Customize billing statuses and apply rules-driven assignment.Define billing relationships for reference lab testing.Screen for medical necessity, including ABN prep.Split orders based on insurance, sample type, and more.Monitor venipuncture charges and frequency limitations.Avoid unnecessary test combinations and non-value add testing.Eliminate duplicate orders and inappropriate tests.
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Orchard’s systems provide the ability to report information on any field in the database via an intuitive, easy-to-use report writer built directly into the software.Īdvanced decision-support technology helps eliminate errors, increase revenue, and save time, contributing to overall improvements in quality, reimbursement, and patient safety. Orchard’s advanced configurable rules improve workflow efficiency and error-proofing by aiding in decision-making to ensure the consistent execution of procedures. Data Management Tools Streamline Workflow